Goodman Fielder Customer Service can be contacted directly from the Goodman Fielder Shop. This creates a Case that is automatically routed to the NZ Customer Service queue.
To contact Customer Service:
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From the Menu bar, choose “Contact Customer Service”.
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Type a brief subject heading for the contact into the “Subject” field.
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Type a more detailed explanation into the “Description” field.
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To attach a file (eg a document or image) click the “Upload Files” button and select the file to attach. (Alternatively drag a file to the “Or drag files” area.) If you accidentally attach the wrong file, simply click the “X” button alongside the file to delete it from the record.
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Click the Submit button.
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A unique Case number is generated and assigned.